In the combat area
How to behave during shelling
The safest place during hostilities is a purpose-built shelter. If none is available, you can use underground metro stations, basement and semi-basement levels of buildings, underground parking facilities, and pedestrian underpasses. If you hear an air raid siren or receive a warning about shelling or bombing, go to a shelter immediately. For more details about shelters, see the dedicated guide.
If your home is located in an area of regular armed conflict, you need to strengthen the windows (for example, with adhesive film) – this will help avoid the scattering of broken glass. If possible, close the windows, for example, with sandbags or solid furniture.
When does the alert start sounding?
A missile alert is announced when the Air Defence of the Ukrainian Armed Forces has information about the enemy’s intention to launch missiles in the near future. However, sometimes, due to the enemy’s insidious actions, the notification comes already at the moment of missile launch.
Important!
Be sure to check in advance that your alert notification app is working correctly. Download several of these apps to make sure that you can hear the siren. At night, set the volume to maximum.
Talk with all family members about the algorithm of actions during an alarm:
- how you will act together and individually;
- what you need to take with you to the shelter;
- where to go and how to keep in touch with your family.
Algorithm of actions:
- Immediately react to an air raid alert;
- Always have comfortable clothes and an emergency suitcase with documents, money, necessary medicines and a minimum supply of food and water ready;
- go to a shelter immediately.
Read what else should be in an emergency suitcase in this section.
If the shelter is far from home
Ukraine is capable of intercepting Iskander missiles. For example, seven Iskander-M and three Iskander-K missiles that the enemy launched at Kyiv on June 1 were destroyed. But the destruction of these missiles by air defense systems doesn’t guarantee safety. The threat comes from the debris that falls to the ground.
Therefore, if you can’t or don’t have time to get to a safe shelter, be sure to follow the “two walls” rule. This will save you from damage caused by debris. Read more about shelters here.
Attack by drones dropping explosives: how to protect yourself
First of all, remember that all objects in the sky should be treated as hostile.
If an enemy drone is hovering low over you, it is likely that you have already been spotted.
The main rule for survival is that if you hear the sound of a drone or see a drone in the sky, immediately go to the shelter!
If there is no shelter nearby:
- hide in the basement or on the ground floor;
- if there are none nearby, follow the “two-wall rule” (which means that you should be separated from the danger by two walls).
Under no circumstances hide:
- in entrances;
- under arches;
- on the stairs.
If the drone is already above you and there is still some distance to get to shelter:
- Move quickly, change direction every 7 to 10 metres and run as a “snake” (this will make it harder for the enemy drone operator to make an accurate drop);
- stay away from administrative buildings, strategic and military facilities, and petrol stations.
If you are in a vehicle at the time of danger, immediately get out and run away from the road, find a shelter.
Remember: never touch a fallen drone or its wreckage!
Report the crash site to rescuers or the police by calling 101 or 102.
Attack by KABs: how to protect yourself?
Almost every day, russians fire guided aerial bombs at Ukraine’s borderland and the territory near the frontline. A KAB is a modified version of a high-explosive bomb (FAB). A control device with GPS navigation is installed in the tail section of the bomb, and thus bombs can be launched at specific coordinates.
Russia still has large reserves of FABs in its warehouses from the Soviet era, so it is a cheap way for them to cause powerful damage to Ukraine. And the main goal is to intimidate the population, because massive shelling with KABs doesn’t change the strategic situation at the front. So this is a systematic destruction of critical civilian infrastructure and intimidation of local residents.
After being launched from Su-34 and Su-35 bombers, the KABs can reach a distance of up to 90 kilometres. Russians use them to terrorise residents of border and frontline settlements in Chernihiv, Sumy, Kharkiv, Luhansk, Donetsk, Kherson, and Zaporizhzhia regions.
These bombs are quite difficult to shoot down. Therefore, the main method of countering such attacks is the destruction of the aircraft themselves.
Usually, Russians use 250-kilogram KABs. An entire building can be destroyed by a hit from such a munition. The strength of the explosion is comparable to a micro-earthquake.
What to do in the event of a KAB attack?
It usually takes less than 5 minutes from the alert to the explosion. If you live very close to the frontline or the border, it will take only 1-2 minutes before the explosion. So you can only save yourself if there is a shelter in your house or within a minute’s reach. In this case, if you hear the alarm, go to the shelter.
If, according to the Ukrainian Air Force, the alarm is related to the dropping of guided aerial bombs and the shelter is far away, take cover in a room between two walls. This will protect you from being injured by shrapnel.
A direct hit by guided aerial bombs on a block of flats can have terrible consequences. The slabs of the building collapse, and several floors can be destroyed.
Despite the power of the KABs, their accuracy is low. So it is often difficult to predict where the bomb will fall.
So, if you live in a settlement that is frequently shelled by Russians with guided aerial bombs, the best way to save yourself and your family is to evacuate. Read how to get ready for evacuation in this section.
Intercontinental Ballistic Missile (ICBM): what it is and why it is dangerous
An intercontinental ballistic missile (ICBM) (the so-called “Oreshnik”) is a type of missile weapon capable of delivering nuclear or conventional warheads over distances exceeding 5,500 km. Such missiles consist of multiple stages that operate sequentially during flight. After launch, the missile ascends to a near-space altitude. At this point, the warheads separate, and each can be directed at a different target.
On 21 November 2024, Russia reportedly used an ICBM against Ukraine for the first time. According to some military experts, this may have been a RS-26 Rubezh missile, which was used to strike the city of Dnipro.
According to Ihor Romanenko, former Deputy Chief of the General Staff of the Armed Forces of Ukraine, the Rubezh missile can be launched from the Kapustin Yar test site in Astrakhan region, approximately 1,300 km from Kyiv. Preliminary estimates suggest that its flight time to the capital could be around 8–10 minutes.
Many ICBMs are equipped with multiple independently targetable reentry vehicles (MIRVs). Each warhead can strike a separate target, meaning a single launch may result in multiple explosions in different locations.
“Oreshnik” is considered a weapon of mass destruction and poses a threat to both military targets and civilian infrastructure. Therefore, during an air raid alert, it is essential to go to a shelter immediately, regardless of the type of threat detected — whether drones, cruise missiles, or ballistic missiles.
Prepared based on recommendations from the Ukrainian Air Force.
Phosphorus Munition Attack: How to Protect Yourself
Russia has repeatedly used phosphorus munitions on the battlefield and against civilians in Ukraine. The Geneva Conventions prohibit the use of phosphorus weapons in and near populated areas; however, Russia routinely disregards international law. Phosphorus bombs were used against Bakhmut in Donetsk region in attempts to completely destroy the city.
Phosphorus munitions are extremely dangerous and lethal weapons. They contain various types of phosphorus, including white phosphorus — a self-igniting substance that catches fire upon contact with air. Phosphorus is most commonly found in bombs, but it may also be used in mines, artillery shells, rockets, and grenades.
In humans, phosphorus causes severe chemical burns to the skin and damages the respiratory system, bones, and bone marrow.
What to do if a person is exposed to phosphorus munitions
If possible, the first step is to leave the area of the attack. Move away from the burning phosphorus, going upwind.
Call emergency services (the State Emergency Service of Ukraine and emergency medical services). While waiting, begin providing first aid to yourself or the injured person.
Important: do not attempt to extinguish buildings or objects ignited by white phosphorus — it is dangerous.
If a person has phosphorus burns:
- Remove all clothing from the injured person. Do not touch contaminated clothing or phosphorus particles with bare hands — use scissors and wear gloves. Rescuers are also advised to wear a respirator.
- To prevent further burning, immerse the affected area in water. If this is not possible, cover the burn with wet gauze or cloth to create a moisture barrier. This limits the oxygen supply that fuels combustion.
- If clean water is available, gently rinse the skin with cold water for at least 15 minutes, then cover the affected area with a clean, damp cloth or bandage. Water that has come into contact with phosphorus or contaminated clothing is unsafe — avoid contact with it.
- Be extremely cautious around phosphorus combustion byproducts — they can damage the respiratory system and eyes, and cause suffocation.
- Wait for medical personnel and inform them of all known hazards, including chemical burns.
If a chemical substance gets into the eye:
During first aid, it may be difficult to identify the exact substance. If unsure, follow this approach:
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- Cover the injured eye with a rigid eye shield. Secure it with adhesive tape at a 45-degree angle across the forehead and cheek.
- If a rigid shield is unavailable, use tactical goggles or an improvised shield (such as a paper cup) to protect the eye and prevent pressure or further damage.
- Do not attempt to remove foreign objects.
- Do not cover both eyes unless both are injured.
- Do not use pressure dressings or bandages on eye injuries.
- If a minor irritant enters the eye and the injury is not severe, rinse the eye with clean (preferably drinking) water.
If a person has inhaled or swallowed white phosphorus:
- If breathing is difficult, help the person into a comfortable position.
- If the person is unconscious but breathing, place them in the recovery position.
What NOT to do in case of phosphorus exposure:
- Do not use any liquids other than clean cold water for rinsing.
- Do not apply ointments to burns or wounds — they increase phosphorus absorption and worsen the injury.
- Do not use baking soda or soda solutions. Despite such advice appearing online, it is incorrect.
- Do not use hydrogen peroxide — when it decomposes, it releases oxygen, which can ignite phosphorus.
This guidance is based on recommendations by “FAST: First Aid and Special Training.”
Sources:
How to act in case of fire
Shelling, debris from downed missiles and shaheds, direct hits – all of this increases the risk of fires in the houses of Ukrainians.
To minimize the risk of fire during an alert, it is worth turning off all gas taps and turning off the electricity before going to a shelter or bomb shelter. This will help reduce the damage caused by falling debris.
If you are trapped in a building on fire, follow these rules:
Don’t panic! Only by controlling yourself can you save your life.
Call the rescuers (101) and medics (103) if you have the ability to do so.
If possible, turn off the electricity in the house (apartment), especially if electrical appliances or wiring are on fire.
If possible, try to extinguish the fire with a fire extinguisher, thick cloth, or other available means. Act only if you have the appropriate skills!
If the fire is directly in the room where you are, do not rush to open the windows, as the air will intensify the fire.
Before leaving the room, protect exposed areas of the body and respiratory organs with a thick cloth (preferably soaked in water). Cover your nose and mouth with a wet piece of cloth. This will help reduce the risk of carbon monoxide poisoning.
Wear clothes that do not contain synthetic materials, as they will melt and stick to your skin.
If you are not alone in the house, try to evacuate children, the elderly, and people with disabilities first. Remember: frightened children often hide under the bed, in the closet, or in nooks and crannies.
Never give children or people with disabilities your respiratory protection equipment, because if you lose consciousness, no one will help them immediately. It is better to prepare separate respiratory protection for them in advance.
If possible, take an emergency backpack with you
Remember where the exit is located and head towards it. In an area of heavy smoke, get down as low as possible or crawl. This way, you are less likely to get poisoned with smoke. Walk along the left or right wall to the exit: this way you will reach the exit and not get confused.
At a closed door, gently touch it with the back of your hand.
- If the door is not hot, open it slowly so that fresh air does not cause a sudden flare-up.
- If the door is hot, do not open it because the smoke and flames will not allow you to exit. In this case
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- Block all gaps with a cloth.
- If there are no other options to go outside, the fire is spreading quickly and the situation is critical, open or break a window and call for help.
- In an apartment block, if the way down is blocked, go to the roof or use a fire escape. Do not use the elevator.
- When you get out, inform the rescuers about those who remained in the building, about explosive objects (gas cylinders) that may be there.
If your clothes caught fire:
- fall to the ground and roll to extinguish the fire
- Do not run: this will make the fire grow bigger
If the clothes of a person next to you caught fire:
- Push the person to the ground
- Throw a large piece of cloth (coat, raincoat, towel) over the person. Without access to oxygen, the flame will go out. You can also extinguish flames on clothing with sand, earth, or snow.
- Leave the head open so that the person does not suffocate from combustion products
Immediately after leaving the premises, you need to assess your condition and the condition of the people around you. You can tell if a person has been poisoned by carbon monoxide by the following signs:
- dizziness
- vomiting
- headache;
- red color of the face;
- fainting.
If these signs are present, the person should be taken out into the fresh air immediately and an ambulance should be called (103).
In case a person has received burns in a fire, first aid should be provided:
- Sit or lay the victim down.
- Pour plenty of water over the burns (15 minutes or more, avoid hypothermia).
- If possible, remove rings, watches, belts, and shoes from the affected areas before swelling occurs.
- Remove clothing that is almost burnt or smoldering only if it is not stuck to the affected areas. Anything that is stuck should not be touched under any circumstances!
- Protect burns by covering them with a clean, lint-free cloth.
- Call an ambulance (103).
- Do not apply any creams, oils, or butters to the burns and do not puncture the blisters.
- Give the victim plenty of water and do not allow him or her to move until the doctors arrive.
If the fire in the building where you are staying is small, you can try to extinguish it yourself with a fire extinguisher before the rescuers arrive.
How to choose a fire extinguisher
The types of fire extinguishers are determined by the class of fire they can extinguish. There are the following classes of fires:
- Solid combustible materials, e.g. wood, paper, fabric.
- Liquid and solid substances that melt.
- Gaseous substances.
- Metals and their alloys.
- Combustion of appliances up to 1000 W.
- Plant and animal oils, fats.
There are four types of fire extinguishers for extinguishing fires of different classes:
- Powder (can be used to extinguish everything except the sixth type of fire).
- Water-foam is used for fires of the first and second class. It cannot be used to extinguish electrical appliances.
- Carbon dioxide is suitable for the second and fifth types of fires. Warm gloves should be worn when using it, as it reduces the temperature up to -70 degrees.
- A water extinguisher is used to extinguish fires of the first class. Do not use it to extinguish electrical appliances.
Which fire extinguisher to choose for your home?
The best option for apartments and private houses is a powder fire extinguisher. It extinguishes most types of fires, including electrical appliances. However, in enclosed spaces, it is necessary to protect the respiratory organs due to the fine composition of the extinguisher.
You can also use a carbon dioxide extinguisher. It extinguishes fires in household appliances and electrical wiring well. In addition, it does not damage things and furniture too much. The most important advantage is that it quickly eliminates the flame due to its strong cooling effect. However, this type of fire extinguisher is not effective during smoldering. And if carpets, furniture, or clothes catch fire, its effect will not be enough.
The material was created in cooperation with the Main Directorate of the State Emergency Service of Ukraine in Kyiv
How to choose a fire extinguisher
The types of fire extinguishers are determined by the class of fire they can extinguish. There are the following classes of fires:
- Solid combustible materials, e.g. wood, paper, fabric.
- Liquid and solid substances that melt.
- Gaseous substances.
- Metals and their alloys.
- Combustion of appliances up to 1000 W.
- Plant and animal oils, fats.
There are four types of fire extinguishers for extinguishing fires of different classes:
- Powder (can be used to extinguish everything except the sixth type of fire).
- Water-foam is used for fires of the first and second class. It cannot be used to extinguish electrical appliances.
- Carbon dioxide is suitable for the second and fifth types of fires. Warm gloves should be worn when using it, as it reduces the temperature up to -70 degrees.
- A water extinguisher is used to extinguish fires of the first class. Do not use it to extinguish electrical appliances.
Which fire extinguisher to choose for your home?
The best option for apartments and private houses is a powder fire extinguisher. It extinguishes most types of fires, including electrical appliances. However, in enclosed spaces, it is necessary to protect the respiratory organs due to the fine composition of the extinguisher.
You can also use a carbon dioxide extinguisher. It extinguishes fires in household appliances and electrical wiring well. In addition, it does not damage things and furniture too much. The most important advantage is that it quickly eliminates the flame due to its strong cooling effect. However, this type of fire extinguisher is not effective during smoldering. And if carpets, furniture, or clothes catch fire, its effect will not be enough.
The material was created in cooperation with the Main Directorate of the State Emergency Service of Ukraine in Kyiv
Behavior rules in the combat area
In times of crisis, many factors will act against you, including emotions. Therefore, remember that you need to stay organized and focused at a critical moment and don’t react to possible provocations. Your safety will depend on it.
We advise you to listen to the following tips:
Always carry your ID with you. Keep money and documents in different places: you will have more chances to keep them.
Try to stay away from home and work as little as possible, reduce the number of trips for no good reason, avoid crowded places.
If possible, avoid demonstrating patriotic symbols, which may provoke an aggressor.
Remember shelters closest to your home, work, or places you often visit.
What not to do:
Don’t share your plans with people with questionable reputations or strangers.
Do not argue with strangers to avoid possible provocations.
Avoid columns of equipment and do not stand near military vehicles.
Do not watch the course of hostilities; hide as soon as you hear the shots.
Do not carry weapons, do not show the military anything that may even resemble a weapon in shape.
Do not pick up abandoned weapons or ammunition.
Do not touch explosive or just suspicious objects, do not try to disassemble them or move them to another place: even ordinary household items can be mined. Instead, immediately notify the territorial bodies of the SES and the Ministry of Internal Affairs by calling 101 and 102.
Do not wear army uniforms, camouflage, or chevron clothing. Choose clothes of dark colors that do not attract attention. Avoid any symbols, as they can cause an unpredictable reaction.
Tactical Medicine: Basics and How to Stop Bleeding
Timely medical care increases the chances of survival and recovery. A wounded person should receive qualified medical care within one hour of injury. Before that, proper first aid must be provided.
Before helping someone else, make sure there is no danger to you, bystanders, or the injured person. Only then proceed.
Approach the injured person from the front so they can see you — this helps reduce unnecessary head movement. Say: “Can you hear me? My name is [state your name]. May I help you?”
How to assess the injured person and provide aid
- Find and stop any massive bleeding. See the instructions below. At the same time, call emergency medical services (use speakerphone) or ask someone nearby to do so.
- Clear the person’s nose and mouth of any foreign objects or fluids.
- To help restore breathing, tilt the head back: place one hand on the forehead and use the fingers of your other hand to lift the chin.
- If the person is not breathing, begin chest compressions and rescue breaths.
- After breathing is restored, continue monitoring. Occasional, irregular, slow, or noisy breaths are not normal.
- During a 10-second check, you should be able to hear, see, or feel breathing.
- If the person is breathing but unconscious, place them in the recovery position: put the upper arm under the head and bend the upper leg so the knee rests on the ground.
- If there is no breathing or it is abnormal, start cardiopulmonary resuscitation (CPR).
- Check the chest. Apply an occlusive dressing to any wound, or cover it firmly with your hand.
- Reassess the entire body, treat all wounds, and stop even minor bleeding.
- Continue monitoring the person until medical help arrives.
- If the condition worsens, call emergency services again.
- Gather as much information as possible about the circumstances of the injury and pass it on to medical personnel/
How to provide first aid for bleeding
- Make sure the scene is safe and you are able to help.
- Put on gloves and, if available, protective eyewear. Always prioritize your own safety.
- Locate the source of bleeding. Remove or cut away clothing to fully expose the wound.
- Try to stop the bleeding using one of these methods:
- Cover the wound with a clean cloth and apply firm pressure with both hands.
- Apply a tourniquet (see instructions below).
- Pack the wound with gauze or clean cloth, then apply firm pressure.
- Keep the person warm and continue monitoring until medical help arrives.
How to apply a tourniquet correctly
- Place the tourniquet 5–8 cm above the wound, or as high as possible on the limb, close to the shoulder or thigh.
- It can be applied over clothing or directly on the skin. Make sure there are no objects in the person’s pockets that could interfere.
- Do not apply a tourniquet over joints.
- Tighten the tourniquet until the bleeding stops — it must be very tight.
- Write down the time the tourniquet was applied on the tourniquet itself or on a visible area of the person’s body.
- Do not remove or loosen the tourniquet under any circumstances.
How to Provide First Aid for a Concussion (Blast Injury)
A mine explosion, a blast wave from a shell, or an extremely loud noise from a missile strike can all cause a concussion.
Signs of a mild concussion include:
- Loss of consciousness for several minutes to several hours
- Disorientation, memory impairment, severe headache
- Nausea, vomiting
- Hearing and vision problems
- Sudden changes in emotional or mental state
The term “concussion” is gradually being replaced, as this condition refers to a brain injury caused by a blast wave — the more accurate term is mild traumatic brain injury (mTBI). In more severe cases, additional symptoms may include:
- Loss of balance
- Pressing pain in the head or neck
- Tingling or loss of sensation in the fingers or toes
- Inability to move limbs
- Breathing problems or seizures
- Drowsiness
- Discharge of blood or clear fluid from the mouth, nose, or ears
If a person shows several of these symptoms, seek medical attention immediately.
In addition to brain injury, the person may also have internal injuries or fractures — take this into account when providing first aid.
How to provide first aid for a concussion
- Assess your own safety first — you can only help if you are safe.
- If the person’s condition allows, place them on their side.
- Keep the person warm.
- Check the following and address each as needed:
- Life-threatening bleeding — stop it
- Airway — clear it if obstructed
- Breathing — if absent, start CPR
- Other injuries — treat wounds and stop bleeding
- Loosen clothing around the chest and neck if it restricts breathing.
If the person’s condition worsens, call emergency medical services immediately and follow the instructions given by medical professionals.
What can’t be transported on a train during a martial law
Ukrzaliznytsia strictly protects the safety of passengers, and therefore passport control of travelers operates at the stations of the country during martial law. In addition, at the main railway stations of Kyiv, Kharkiv and Dnipro, an enhanced check was organized, similar to the one that takes place at airports. It includes the following technical means:
- metal detector frames
- X-ray unit
- manual metal detectors
It’s forbidden to bring to the station or take on the train:
firearms, ammunition, grenades or special equipment, if you’re not in the military or if these weapons are not registered;
explosives;
cold weapons without a permit for them, except for kitchen, sports or hunting knives;
drugs, psychotropic substances and poisonous substances;
self-igniting substances (white phosphorous or phosphorus and siliceous hydrogen);
flammable substances, for example, gasoline or acetone;
radioactive substances;
gas cylinders that were in use.
If you notice prohibited items in a carriage neighbor, inform an employee of Ukrzaliznytsia or call the law enforcement officers. An employee of Ukrzaliznytsia is obliged to inform the police about the presence of prohibited items.
The police will conduct an inspection, the violator may face a fine or criminal punishment.
What to Do During a Power Outage
If you are outside and a power line is down nearby
- Do not touch the wires or attempt to repair them.
- If a wire has fallen close to you, leave the area using small shuffling steps or by hopping with your feet together to avoid electric shock.
- If you see a fallen power line, do not approach within 8 meters. Report it to the local electricity provider or maintenance service — contact numbers are usually posted on electrical panels, power cabinets, or transformer substations.
- Find the nearest shelter or return home.
If you are at home and the power goes out
- Unplug electrical appliances to prevent damage from voltage surges.
- Do not use gas stoves for heating — there is a risk of carbon monoxide poisoning.
- If your building has an elevator, check that no one is trapped inside.
- Check on elderly neighbors and see if they need assistance.
- Follow official updates from authorities or the State Emergency Service. If mobile networks are down, use a battery-powered radio.
- If you use a generator, place it outside and away from windows.
What to have prepared at home:
- A battery-powered radio and flashlights
- A supply of matches, candles, and solid fuel tablets
- A charged power bank
- At least a one-week supply of drinking water and canned or freeze-dried food
- A first aid kit, including personal medications for at least one week
How to dress for the street in the condition of street lights blackouts
Due to Russian attacks on energy infrastructure, street lighting may be turned off either as an emergency measure or to conserve electricity. As a result, drivers may not be able to see pedestrians clearly. It is important to choose your clothing carefully in low-light conditions.
- Choose light-colored clothing so you are more visible on the road. People dressed in dark clothing are almost invisible without street lighting. You do not need to wear all white — but at least half of your outfit, such as a jacket or trousers, should be light-colored.
- Use reflective elements on your clothing — these can include bracelets, armbands, stickers, pendants, or reflective vests. Reflective bands or stickers are inexpensive, while vests provide maximum visibility. Reflective elements significantly increase the chances that a driver will notice you and can reduce the risk of being hit by a car by up to six times.
Please note that since 2021, clause 4.4 of the Traffic Rules requires pedestrians walking on the roadway or shoulder in the dark or in low-visibility conditions to use reflective elements.
- Take care of your pets as well. Use glowing collars or accessories with reflective elements to make them visible.
How to wear reflective elements
- Place them at the driver’s eye level.
- Elements larger than 15 square centimeters are most effective.
- Yellow is the most visible color for reflectors.
- Attach reflective accessories, patches, or keychains to bags and backpacks on the side facing traffic, or on both sides.
- Pay special attention to children — they should have multiple reflective elements on their clothing, placed at the level of the head, torso, and arms, as children are less visible due to their height.
For more details on how to choose reflective elements, read here.
What to do if you fall under the rubble of the house
If a collapse of a destroyed building happens and you are under it, then know that, most likely, rescuers are already on their way to the place. It happens that they can’t get to the place quickly in case that this is being prevented by hostilities.
To help yourself until the experts arrive, follow this plan:
Call for help! Inform where you are and what happened to you. If you are heard, wait while the blockage is being dismantled.
If no one hears you: try to free your arms and legs without sharp movements.
Assess the situation: can you see what has fallen on you, or are you able to disassemble the blockage?
If so, cautiously begin to disassemble it. At the same time try not to touch what holds everything.
If you are not sure of your abilities, wait for help!
Try to continue to announce yourself: call, shout, knock on the pipes loudly.
If still no one heard you, continue trying to clear the blockage.
After release, examine yourself and provide self-help: stop the bleeding, fixate the broken limb.
Mice invasion: how to fight pests and how to protect against infections
In autumn 2023, Ukrainian soldiers and residents of frontline areas faced the problem of a rapidly growing mouse population. The pests penetrate the trenches and dugouts of the military in whole flocks, destroying military equipment, electrical wiring, and spoiling food. Civilian homes are also affected. Mice not only cause domestic discomfort but can also trigger outbreaks of infectious diseases in humans, primarily tularemia and leptospirosis.
Among the reasons for the growth of the mice population in the frontline area are:
1) the presence of abandoned houses, military positions, and uncleared fields where food supplies remain;
2) reduction in the number of predators that hunt mice (as a result of mining and active hostilities).
In addition to this, there is seasonal migration: in autumn, mice look for shelter for the winter. And although the number of rodents decreases with the arrival of frost, due to the reasons listed above, “mouse invasions” will periodically recur.
How to prevent pests from invading your combat position/place of deployment/home
Monitor the condition of the basement of the house, and regularly check the walls for the presence of mice burrows.
Cover holes/gaps in dugouts, trenches through which mice can get inside or where they can set up their hiding places. The hiding places can be pits, or corners with various rubbish. If possible, the gaps should be covered with synthetic material that the pests are unable to chew through (glass wool, metal sponges, fiberglass, etc.).
Store food in inaccessible places (hanging, using airtight packaging – metal containers, such as ammunition boxes, glass jars with metal lids, plastic buckets with lids). After eating, wash dishes, burn kitchen waste, or bury it (if possible), or store it in an impenetrable container.
How to take care of your health in the presence of mice in the combat position/at home
Keep water containers out of the reach of rodents. If possible, use bottled or boiled water. If this is not available, use water from running sources.
Stagnant water can be infected due to the entry of pest faeces into it. People can become infected by using this water for washing if they have wounds on their skin.
After contact with a rodent, its excrement or blood, wash your hands with soap or treat them with an antiseptic or ethyl spirit (70 degrees or more).
Don’t eat food that has traces of the presence of the pest (bites or faeces). If there is no other food available, treat it thermally (tularemia and leptospirosis pathogens die in 5 to 20 minutes at 60 degrees, instantly at 75 degrees and above).
Don’t grab mice with your bare hands or smash them.
Ask the personnel if they have been vaccinated against tularemia and assign them to exterminate rodents (hunters and some military personnel have such vaccinations).
At the first symptoms of tularemia (fever, swollen inguinal or axillary lymph nodes) or leptospirosis (fever, headache, muscle pain, skin bleeding, nosebleeds), seek medical attention.
Fighting rodents in case of their penetration into a combat position/home
Use of poison
- Biological rodenticides. These products are based on a strain of the bacterium Salmonella enteritidis, which selectively affects rodents, causing a deadly typhoid disease. The effect of the drug is most apparent on the 5th-7th day after use. Sick mice infect healthy mice, which can lead to the death of the entire colony.
Varieties on the market
In the form of a gel-like liquid. The product is applied to the bait (grain). 1 litre is enough to produce 10 kg of bait. 2 to 3 g should be placed in the burrow. The price of 1 litre on the market is 350-400 UAH;
In the form of ready-made bait – infected grain. The cost of 1 kg is about 100 UAH.
- Preparations containing brodifacoum venom. The poison causes suffocation and internal bleeding in rodents, which leads to death. Because of suffocation, mice go out into the open, so their corpses don’t remain in holes, hiding places, or rooms. Disadvantage: such preparations can be dangerous for other animals, including birds. You should use a bait that birds will not eat. Some manufacturers add a bitter ingredient to the product to repel birds.
Varieties on the market
In the form of a gel-like liquid. 20 ml of concentrate is enough to make 1 kg of bait. It is placed along walls, partitions, near burrows – 10 – 25 g at a distance of 2 – 15 m from each other (depending on the number of pests). The market price is 650 – 700 UAH per 1 litre.
In the form of granules. 1 kg of the product is enough to destroy a colony of 65 animals. Expenditure – 25 g per room of 20 sq. m. The market price is 20-40 UAH per 250 g;
In the form of wax briquettes/filter bags. 2 – 3 briquettes (20 – 30 g) are placed on a polyethylene or cardboard substrate – this is one bait. The distance between baits is 3 – 15 m (depending on the number of rodents). Repeated use in 5-7 days. The market price is 15-30 UAH per 100 g.
Use of traps
- Mousetraps, snares. They are effective if the colony is not too large. Bread soaked in oil or lard is best to use as bait. Traps should be placed near the rodents’ hiding place. Change the bait regularly, free the traps from dead animals, and dispose of their corpses. The price of an ordinary wooden mousetrap on the market starts from 15 UAH, and a metal one from 50 UAH. There are also reusable humane traps and electronic mousetraps.
- Velcro books. It is best to place them along the walls where mice usually run: they fall on the sticky surface and can’t move. Manufacturers recommend disposing of used traps. The price of one trap on the market starts at 10 UAH.
- Self-made traps. Dig a 20-25 cm deep and wide trapping groove, about 5 metres long, and bury the trapping cylinders at the ends of it at a level with the bottom. 1.5 – 2-litre plastic bottles are well suited as cylinders (cut off the bottom and bury with the neck down). Another homemade trap has gained popularity on social media: bait is attached to a rotating bottle, and the bottle is placed over a bucket of water.
Other methods
- Ultrasonic repellers. Such devices generate ultrasound, which causes stress in rodents and makes them run away. Sound waves don’t affect people, but they can affect some pets. Such devices can also interfere with the operation of equipment and household appliances. The price on the market is from 600 UAH.
- Get a cat. A pet is effective at catching rodents, and mice are also scared away by the very smell of a predator. At the same time, you should not forget to vaccinate your pet against rabies, because in the field conditions it can be infected by a wild animal.
Sources:
Main Directorate of the State Service of Ukraine on Food Safety and Consumer Protection in Kherson Region
Ukrainian Theriological Society of the National Academy of Sciences of Ukraine
How to Obtain War-Related Disability Status: for Military Personnel and Civilians
War-related disability status provides access to state guarantees, including pensions, medical care, and social benefits.
How military personnel can obtain disability status: a brief guide
Who is eligible
Military personnel who sustained injuries, trauma, concussions, or illnesses in the course of service and have lasting health impairments.
Procedure
- Medical care and injury documentation
After injury, the service member is evacuated and receives treatment. Primary documents are then issued — including Form 100 (“Injury Card”) — confirming the circumstances of the injury. - Military Medical Commission (MMC)
After stabilization, the individual is referred to the MMC, which assesses their health status and determines whether there are grounds for establishing disability. - Functional assessment
An expert medical team evaluates the impact on the individual’s daily life and ability to work. The assessment may be conducted in person, remotely, or by correspondence within 30 days of the case being registered. - Decision and status assignment
Based on the assessment, the expert team decides whether to establish disability. If confirmed, medical recommendations and an individual rehabilitation plan are provided, and the data is automatically transferred to social protection authorities.
What the status provides
- Eligibility for social payments and benefits
- Access to one-time financial assistance
- Access to medical and social rehabilitation
- State support guarantees
Important
A complete set of documents confirming the link between the injury and military service is essential.
How civilians can obtain war-related disability status
Civilians who sustained injuries or other health damage due to explosive devices or weapons may also qualify. Since November 2024, the status has been available across all government-controlled territory of Ukraine. Since December 2025, it has also been available to those injured in occupied territories.
Civilians undergo the same functional assessment process to determine disability and its cause.
Who is eligible
Civilians who:
- sustained injuries or health damage due to explosive hazards;
- have medical documentation confirming this;
- can provide an extract from the Unified Register of Pre-Trial Investigations (URPI) or a decision from the Interdepartmental Commission under the Ministry for Veterans Affairs.
What the status provides
If a URPI extract is submitted, the cause of disability is recorded as related to explosive hazards, granting access to compensation under the Law of Ukraine “On Mine Action in Ukraine.”
If a decision from the Interdepartmental Commission is provided, the disability may be classified as war-related, granting official war-related disability status and access to benefits under the Law of Ukraine “On the Status of War Veterans and Guarantees of Their Social Protection.”
Procedure for civilians injured by explosive hazards
- An expert team conducts a functional assessment and establishes disability based on submitted medical documents.
- If a URPI extract is submitted, the cause of disability is recorded as injury due to explosive hazards.
- The individual may then apply to the Interdepartmental Commission under the Ministry for Veterans Affairs to obtain war-related disability status.
- After receiving the Commission’s decision, the person reapplies to the expert team to revise the cause of disability.
- The cause may then be updated to reflect injury sustained during defense measures against Russian aggression.
What the status provides
- Free medicines and medical supplies prescribed by a doctor
- Priority free dental care (excluding precious metals) and prosthetics
- Free priority sanatorium treatment with travel cost compensation
- 100% discount on utility payments
- Free public transport, including suburban rail and bus services
- Priority access to outpatient care and hospitalization
- Additional paid leave of 14 calendar days per year
The status also entitles the holder to a disability pension. As of 2026, the minimum amounts are:
Group I — UAH 16,847
Group II — UAH 13,822
Group III — UAH 9,478
How to apply for a disability pension
Apply to the Pension Fund:
- Offline via a service center
- Online via the electronic services portal
Required documents:
- Application form
- Passport or birth certificate (for children)
- Taxpayer identification number
- Employment record or other proof of work history and income
- War-related disability certificate
- Photo for the pension ID
Important to know
The cause of disability is determined solely on the basis of submitted documents — specifically, a URPI extract or a decision of the Interdepartmental Commission. This is regulated by Ukrainian law, including Article 69-1 of the Fundamentals of Health Care Legislation and relevant Cabinet of Ministers resolutions.
Sources
Ministry of Health of Ukraine — Pathway for military personnel to obtain disability status
Ministry of Health of Ukraine — Functional assessment process for people injured by explosive devices
Destroyed Housing: How to Receive Payments from the State or Insurance
Russia is shelling Ukrainian cities. Not only the lives and health of Ukrainians are under attack, but also homes, cars, and businesses. If your property has been damaged or destroyed, this guide explains what compensation you can receive from the state and insurance companies, and whether there are other ways to recover your losses.
*This article describes the rules of state programs and insurance companies as of September 2025. Follow changes and updates to the eRecovery program at https://erecovery.diia.gov.ua/. Insurance policies and compensation amounts may also change.
If housing is damaged
You can receive state funds for home repairs after shelling through the eRecovery program (up to UAH 500,000). Important: this amount applies only to damaged housing — separate mechanisms exist for destroyed housing.
Owners of homes in areas under the control of the Government of Ukraine are eligible for this compensation. Funds are provided for repairing housing damaged as a result of hostilities after February 24, 2022.
If a special commission created by local authorities inspects your home and confirms that repairs require, for example, UAH 200,000, you will be compensated the full amount. However, these are targeted funds, meaning they can only be spent on construction materials and contractor services. If the damage is minor — for example, broken windows or doors — repairs may be estimated at UAH 50,000. Compensation is therefore tied to the actual damage assessment, not automatically granted at the maximum amount.
“For damaged housing, there are two types of payments — for emergency repairs and for major repairs. For example, if windows were blown out, or doors, ceilings, or floors were damaged and you need to fix this urgently to continue living in the home, this is considered an emergency repair. The maximum payment in this category is UAH 200,000. If major repairs are needed — damage to load-bearing structures, walls, or destroyed utilities — the maximum payment is UAH 350,000 for apartments and UAH 500,000 for private houses,” explained Olena Shuliak, Head of the Parliamentary Committee on State Governance, Local Self-Government, Regional Development, and Urban Planning.
For major repairs, payment is made in two stages of 50% each. The second payment is issued only after confirmation that construction has started and project documentation has been entered into the electronic system.
Important: if repair costs exceed the established limit, you must cover the difference yourself.
What is required to receive compensation
- Report the damaged property:
- online via the Diia portal or app; or
- offline via local administrative service centers or a notary.
- Submit an application for compensation via Diia.
- Open an eRecovery account at a bank (this can be selected in the Diia app when applying).
- Allow the commission to inspect the housing.
- Wait for the commission’s decision (within 30 calendar days of inspection).
- Receive compensation to your eRecovery card.
Important: the program applies only to residential property and does not cover commercial real estate.
How the funds can be used
Funds can be spent on restoring walls, windows, floors, roofs, electrical wiring, water supply, or heating systems. Repairs can be carried out independently or by contractors. Contractors must be officially registered and part of the eRecovery program. A contract and receipts must be provided, and all documents must be retained for reporting purposes.
Important: compensation is provided only for direct damage to your property.
Grounds for refusal
- Providing false or incomplete information
- Absence of an inspection report
- Unconfirmed ownership or other formal violations
If compensation is denied, you can seek assistance from international organizations. Contact local authorities or volunteers for information on available programs. UNDP and the Red Cross support housing repairs.
Example: in Zaporizhzhia, local authorities pay UAH 10,000 monthly to owners of uninhabitable housing (UAH 15,000 for eligible categories).
If the housing is destroyed
Within the eRecovery program, compensation is available to owners of housing destroyed after February 24, 2022. The property must be located in non-occupied territory or in a combat zone, and the destruction must be confirmed by a special commission under local self-government bodies. Only the official owner can submit an application. If the owner has died, the heir must first establish ownership through a notary (certificate of inheritance) before an application for compensation can be submitted.
What assistance options are available
A housing certificate is a document representing a sum of money that can be used to purchase new housing. These are effectively virtual targeted funds that cannot be spent on anything other than new housing.
The compensation amount is calculated using the formula: area × cost per m² in the region. The payment therefore depends on the average price per square meter in the city. The average certificate amount is UAH 1.5–2 million. Area limits also apply (150 m² for apartments, 200 m² for houses): even if your property was larger, compensation is calculated only up to these limits.
Olena Shuliak, Head of the relevant Parliamentary Committee, notes that citizens are not restricted to purchasing housing only within the value of the certificate. If the recipient chooses a property that costs more, part of the cost will be covered by the eRecovery certificate, and the rest can be paid from personal funds.
The certificate can also be used to purchase housing under the eOselya program. It is important to confirm that the bank you work with accepts the certificate as part of the down payment. The certificate cannot be exchanged for cash — funds are transferred directly to the property seller.
The certificate can therefore be used as a down payment under the eOselya mortgage program for:
- the purchase of an apartment or house on the primary or secondary market;
- investment in housing still under construction.
The certificate is valid for 5 years and is issued via the Diia app or sent by email. It is also automatically stored in the Register of Damaged and Destroyed Property.
How to use the certificate
- Choose a property.
- Submit an application in Diia to reserve funds for its purchase.
- Wait for confirmation.
- Sign a purchase agreement with a notary.
- Funds will be transferred to the seller’s account within 5 business days of the agreement being concluded.
Citizens can purchase new housing anywhere in Ukraine, not only in the area where their destroyed property was located. The state does not restrict this. However, the certificate amount must be taken into account. For example, if you received UAH 1.5 million for housing in Vinnytsia but want to buy an apartment in Kyiv for UAH 3 million, you will need to cover the difference from your own funds.
Under the eRecovery program, owners of destroyed private houses may also receive payments toward rebuilding on their own land.
The relevant parliamentary committee notes that this has been a frequently expressed request from citizens. Ukrainians are strongly attached to their land, and many have asked not for the option to purchase new housing, but for the ability to rebuild in the original location.
How to receive compensation
- Submit a notification about the destroyed property via Diia.
- Submit an application for compensation.
- Wait for the commission’s decision and confirmation of the amount.
- Select the “Cash payment” option instead of a housing certificate.
The Government has also recently announced the launch of payments for housing located in temporarily occupied territories. According to Vice Prime Minister Yuliia Svyrydenko, at the initial stage the program will be available to:
- internally displaced persons with combatant status;
- internally displaced persons with a war-related disability.
It is expected that the state will provide vouchers of up to UAH 2 million per person or family. Applications will be submitted via the Diia app, and later also through administrative service centers or notaries.
The state continues to develop new programs and improve existing ones to support those affected by the war. Access to housing mortgages for internally displaced persons has recently been simplified under the eOselya program, with the relevant government resolution coming into force on September 10.
For people with IDP status, a preferential grant-based mortgage is effectively being introduced. Previously, the main barrier was that people lacked savings for a down payment. The state has now largely taken on this burden, expanding the number of people who can realistically purchase housing.
What the State Covers for IDPs Under the eOselya Program?
- 70% of the down payment (but not more than 30% of the housing cost). For example, if an apartment costs UAH 1.5 million and the bank sets the down payment at UAH 300,000, the state may cover UAH 210,000 of this amount.
- 70% of monthly payments during the first year, reducing the financial burden at the initial stage.
- Up to UAH 40,000 for transaction costs (notary, insurance, fees).
What are the limitations
- The housing price is capped at UAH 2 million.
- By housing age:
- for IDPs in Kyiv and regional centers — not older than 10 years; in other cities — not older than 20 years;
- for residents of frontline areas — not older than 10 years in those areas; if purchasing in other regions — only new buildings up to 3 years old.
- If a person already owns other housing in government-controlled territory, they are not eligible.
- Simultaneous use of other housing programs (rent compensation, living assistance) is not permitted.
An alternative form of assistance for those whose housing is destroyed may come through local initiatives. Some communities, for example, invite families with children to relocate and settle there.
What Every Property Owner Should Do in Advance
A significant number of citizens whose housing was destroyed were unable to apply for compensation because their property had not been entered into the State Register of Property Rights, which has been in operation since 2013. Housing built after that date is entered into the register automatically, while housing built earlier must be registered manually.
“This is the only state information system that contains data on individuals’ rights to real estate. Registration of property rights in the State Register is, in essence, the official recognition and confirmation by the state of the acquisition, change, or termination of property rights through the entry of relevant data into the State Register of Property Rights to Real Estate. If information about your property is not included in it, unfortunately you will not be able to apply for compensation, because the data recorded in the register serves as proof of ownership. Therefore, I urge all citizens to check in advance whether their housing is included in this Register by requesting an extract via Diia. If your property is not in the Register, you need to add it yourself — this is completely free and can also be done through Diia,” noted Olena Shuliak.
If a vehicle is damaged or destroyed
Currently, the state does not provide compensation for vehicles damaged or destroyed as a result of hostilities. However, two draft laws (No. 11147 and No. 11001) have been registered in the Verkhovna Rada that may regulate this issue — initiatives exist, but the mechanism is still being developed. For now, private insurance remains an option. More on this in the next section.
Private insurance
How to insure housing against war risks
Owners of insured housing that has been damaged or destroyed can combine insurance payouts with state compensation.
Basic policies are typically the most affordable, but they may not cover all risks, including war-related ones. Policies with additional war risk coverage provide broader protection and are therefore more expensive.
As of September 2025, several types of housing insurance against war risks are available in Ukraine (covering shelling, missile strikes, and drone debris). The cost of such policies varies depending on the coverage amount, type of property, and contract terms.
Types of insurance
- Property insurance with war risk coverage
This policy includes standard risks and additionally covers damage caused by war. For example, VUSO offers three packages — “Smart,” “Comfort,” and “Lux” — with different coverage amounts and terms. In the “Comfort” package, the maximum payout is UAH 700,000 and the annual cost is UAH 9,240. - Express housing insurance
This policy usually has limited coverage and a short duration. For example, Visit Ukraine operates as an online platform for selecting and purchasing insurance policies, offering online policies with war risk coverage ranging from UAH 125,000 to UAH 2,000,000. The cost depends on the coverage amount and ranges from UAH 1,800 to UAH 17,500 per year.
Insurance companies offer different service packages. Some include payouts for repairs, furniture, and household appliances, while others provide full compensation for destroyed housing.
Insurance specifics
- When concluding a contract, check whether certain risks are excluded — such as damage from nuclear, biological, or chemical weapons.
- Some regions may be excluded from coverage due to high risk levels. This depends on the insurance company. Excluded areas typically include frontline regions (Mykolaiv, Kharkiv, Sumy, and Chernihiv) and temporarily occupied territories (the Autonomous Republic of Crimea and parts of Donetsk, Luhansk, Kherson, and Zaporizhzhia regions).
- In the event of destruction or damage to insured property, follow the insurance company’s instructions carefully for submitting a claim and required documents. Clarify this process at the time of signing the contract.
For example, with INGO you can take out express housing insurance with war risk coverage.
The payout amount (from UAH 125,000 to UAH 2,000,000) can be chosen by the policyholder.
Policy cost (per year):
- for apartments — from UAH 1,350 to UAH 13,480 (depending on the coverage amount)
- for houses — from UAH 1,049 to UAH 9,160 (depending on the coverage amount)
Covered regions include central and western Ukraine, where there are no active hostilities or occupation. Policies cannot be issued for the Autonomous Republic of Crimea or Dnipropetrovsk, Donetsk, Zaporizhzhia, Luhansk, Mykolaiv, Sumy, Kharkiv, Kherson, and Chernihiv regions.
Housing requirements:
- the building must be officially commissioned;
- repairs must be completed and the housing must not be classified as dilapidated;
- walls and floor slabs must not be wooden;
- the property must not be pledged as collateral.
Other features:
- the contract term is 12 months;
- registration is available online, without a mandatory inspection;
- the policy is comprehensive and covers both standard and war-related risks (damage from debris, explosions, and shelling).
Certain requirements apply to housing insurance in Ukraine and may vary depending on the insurance company.
Main criteria for insuring housing:
- no structural defects (no serious damage affecting safety and stability);
- basic construction works completed (the housing must be fit for habitation);
- essential utilities available (electricity, water supply, heating).
If the property is under renovation, many companies may refuse to issue a contract or may limit risk coverage. However, some insurers offer special conditions for such cases.
The amount of insurance compensation for damage or destruction of housing varies significantly depending on the company and the region. In most policies, this amount does not exceed UAH 4 million. Some companies offer up to UAH 100 million in compensation, but this may be limited by policy terms and deductibles — the amount the policyholder must cover themselves, set either as a percentage of the loss or as a fixed sum. Amounts exceeding UAH 10 million are rare and mostly apply to large businesses.
The amount of the insurance payout depends on:
- the amount of actual damage (assessed after inspection and calculation of repair costs);
- the insured amount specified in the contract;
- the deductible, if applicable under the terms of the agreement.
Important: the payout cannot exceed the insured amount specified in the contract, even if the actual damage is higher. For example, if the damage amounts to UAH 300,000 but the insured amount is UAH 250,000, the payout will be limited to UAH 250,000.
Insurance rates may vary by region. In safer regions, rates are usually 1.1–1.5%, while in higher-risk areas they may reach 1.6–2.5%.
For example, if property is insured for UAH 1,000,000 at a rate of 1.5%, the annual premium will be:
1,000,000 × 1.5% = UAH 15,000
In higher-risk areas, insuring the same property at a rate of 2.5% would result in an annual premium of UAH 20,000–25,000.
Having insurance does not affect your right to state assistance. When applying for eRecovery, you may be asked to confirm that you have insurance — this is necessary to prevent duplicate payments.
For example, if your apartment windows are destroyed and you have insurance and want to receive state compensation, you should first document the damage, then submit an application to eRecovery and contact the insurance company.
- If the state fully covers the costs (for example, pays for window replacement), the insurance company may decline to pay to avoid double compensation.
- If state compensation is partial (for example, less than the actual repair cost), the insurance company may cover the difference.
This means you do not lose your right to state assistance because you have insurance. However, insurance and state compensation are always combined to cover actual losses — there is no “double benefit.”
Example 1. Damaged windows
- The repair costs UAH 50,000.
- The state, through eRecovery, provides UAH 35,000.
- You apply to the insurance company — it sees that partial compensation has already been provided and pays an additional UAH 15,000. As a result, you receive the full UAH 50,000, but no more.
Example 2. Completely destroyed house
- You had an insurance policy for UAH 1,000,000.
- The insurance company paid you the full amount — UAH 1,000,000.
- The state, through eRecovery, issues a certificate for new housing.
- If the value of the housing to be compensated is, for example, UAH 1,500,000, then:
- the state will take into account that you have already received UAH 1 million from the insurance,
- and will add another UAH 500,000 through the certificate so that the total amounts to UAH 1.5 million.
In theory this is how it works, but disputes may arise — the mechanism for interaction between the state and insurance companies is not fully developed and delays are possible.
How to insure a car against war risks
A blast wave from a missile strike or debris from a shell can damage not only homes but also vehicles. Cars are often affected within the impact zone.
For an insurance company to compensate for vehicle damage, a special policy is required. Standard third-party liability insurance does not cover war-related risks. A CASCO policy may cover such damage, but only if this is specified in the contract.
Special CASCO programs with war risk coverage usually include:
- compensation for vehicle damage caused by missile strikes, shelling, falling debris, drones, and air defense systems
Such packages are offered by insurers including PZU (“AutoMix”), ARX (“Iron Dome”), VUSO (CASCO Patriot 2.0), “Guardian” (“Gardne CASCO”), and others.
How the payout amount is determined
As of September 2025, most companies either do not compensate total loss at all or limit payouts to a percentage of the insured amount (usually 10–20%). Repair costs are covered under separate rules, depending on the limits specified in the contract.
For example, a Kia Niro 2020 (valued at UAH 800,000) is insured for one year with ARX under the “Iron Dome” CASCO program
Terms:
- 1-year policy, rate — 2% of the insured amount, paid as a lump sum upon purchase 800,000 × 2% = UAH 16,000 — annual policy cost
- Deductible — 10% of the insured amount (the portion you cover yourself in the event of a claim) 800,000 × 10% = UAH 80,000 — paid by you; the insurer covers the rest
- Restrictions: vehicles up to 15 years old, valued up to UAH 5 million. Coverage is not available in temporarily occupied territories or active combat zones.
Suppose drone debris hits the car and causes UAH 200,000 in damage:
UAH 200,000 (damage) – UAH 80,000 (deductible) = UAH 120,000
This is the amount that can be claimed from the insurer for repairs.
Important: this example is illustrative — everything depends on the specific insurer and contract terms.
The compensation amount is also affected by the age and condition of the vehicle. Insurers set limits accordingly — generally, vehicles up to 7–15 years old (depending on the insurer) can be insured. Vehicles older than 15 years are typically not insured against war risks.
As with housing, territorial restrictions apply: insurance is not available in temporarily occupied territories or active combat zones.
How to help the Ukrainian army if you are in the war zone?
For more details, read here.
If you do not plan to join the Armed Forces of Ukraine or the territorial defense, but still want to help, support volunteer organizations that assist the army.

How to become a blood donor
Ukraine has built a system of planned donations to ensure a steady supply of blood and its components. Such stability is especially important in times of war. So, if you want to become a donor, approach this matter systematically, not emotionally.
First, check if you meet the requirements for donation:
a healthy person aged 18 years or older and weighing 50 kg or more without temporary (e.g., recent illness, medication, tattoo or vaccination) or absolute (cardiovascular disease, diabetes, etc.) contraindications.
The full list of contraindications can be found here:
Procedure for medical examination of blood donors and blood components
If so, choose a blood center or a specific recipient and schedule your donation for a day and time that is convenient for you. You must have your identity documents with you:
- Ukrainian citizens – passport and identification code;
- foreigners – a permanent residence permit.
You can donate whole blood or its individual components: platelets or plasma. In any case, blood donation involves two stages: a medical examination and the donation itself.
Since blood composition is influenced by factors such as nutrition, sleep, and water balance, it is worth preparing for the donation.
What not to do:
don’t take any medications (consult your doctor for exceptions) 3 days before the donation;
do not eat blueberries 3 days before the donation;
don’t eat smoked, spicy, savoury and fried foods, beets, sunflower seeds, snacks, sugary store-bought drinks, sausages, ketchup, mayonnaise and other store-bought sauces and marinades, do not drink alcohol 2 days before the donation;
don’t eat nuts, dates, bananas, pickles, don’t treat or have your teeth professionally cleaned the day before the donation;
don’t smoke at least two hours before and after the donation;
don’t drink coffee 4-5 hours before the donation.
What you should do:
sleep 7-8 hours the night before the donation;
2-3 hours before the donation, have a breakfast, for example, porridge or pasta cooked in water, you can also add steamed fish and boiled meat of lean varieties (some blood centers insist on refusing meat and fish on the eve of the donation — you should clarify this point at the planning stage);
Just before the donation, drink water, sweet tea or dried fruit compote.
During the medical examination, you will be
- asked to fill out a donor questionnaire to check for any temporary or absolute contraindications, answer them frankly;
- examine the skin, visible mucous membranes, sclerae, accessible lymph nodes and abdominal organs;
- listen to the lungs, heart, measure blood pressure;
- determine the blood type and hemoglobin level, and may also check the level of ALT and bilirubin (indicators of liver function) and the presence of HIV/AIDS infection and Kell using the express method.
If everything is fine, you proceed to the final stage — blood sampling. It takes no more than 10 minutes and is absolutely safe. Only 2 items come into contact with the blood:
- a scarifier, which is a tool for piercing the finger;
- a hemacon needle, a special container that takes blood during the procedure.
They are disposable and sterile. By the way, the maximum capacity of hemacon is only 450 ml. An average adult male circulates about 5-6 liters of blood, and an average adult female circulates 4-5 liters.
After the procedure:
- rest for 15 minutes immediately after donating blood;
- In case you feel unwell, inform the staff;
- eat a light meal and drink sweet tea;
- don’t drive or ride a bicycle, scooter or motorcycle for 2 hours;
- don’t lift anything heavy with the hand from which the blood was taken for 2-3 hours;
- don’t drink alcoholic beverages for at least 8 hours;
- avoid intense physical activity for 12 hours after donation;
- eat frequently and regularly for two days after the procedure, limit the consumption of tea, coffee, dairy products, fiber foods, eggs and chocolate;
- add to your diet foods that are high in iron (meat, liver, fish, seafood, spinach, peas, broccoli, beans, etc.) and vitamin C (fresh greens and berries, citrus fruits, cabbage, tomatoes);
- drink plenty of liquid for two days.
If you plan to donate blood regularly, register for the reserve on the DonorUA platform or in the helsi.ua system. You no longer need to organize a donation on your own: just follow the notifications, and when the need for your blood arises, come to the already assigned center at the specified date and time.
Myths about blood donation or why being a “spontaneous” donor is not good
Massive waves of calls to donate blood for wounded soldiers or civilians are periodically raised on social media throughout Russia’s full-scale invasion of Ukraine. Most often, this happens after media reports of massive rocket attacks or a difficult situation at the front.
One of the attributes of such a message is a comment like: “Spread this information, repost it, everyone should know about it!!!”. Such messages turn on the emotions of social media users and turn off their critical thinking. This creates panic and excessive excitement in regional blood centers, which leads to queues, overworked medical staff, and rejections of potential donors.
However, such reports often turn out to be fake. The blood donation system works better and more efficiently when donors come to blood centers on a regular basis, not just in the event of a major emergency or in response to individual media or social media reports. Because:
- Blood centers become overloaded
- People get a negative experience and never agree to become blood donors again
- “Spontaneous” donors often conceal risky behaviors (recent tattoos, unprotected sex, certain diseases, etc.). Although tests for key blood-borne infections are performed, there is a so-called “window” when the infection has entered your body and it is almost impossible to detect it in the laboratory.
In addition, all blood centers form a reserve for cases of massive blood demand. If this is not enough and something unpredictably large-scale has happened, it is worth checking whether there is a call for blood donation on the websites and pages of official sources: blood centers, the Ministry of Health, the Ukrainian Center for Transplant Coordination, DonorUA.
Signs that can be used to recognize fake calls for donation:
They contain emotional vocabulary and cause panic
Massively sent through social media
Official sources of information (the Ministry of Health, a specific hospital) don’t announce the need for blood
Important: The spread of fake messages about the need for donations doesn’t refute the need for donors in general, but only the rush demand at a particular moment. There is always a need for blood, especially in times of war. However, blood is a limited resource and can’t be stored for long. Donor blood should be collected on a regular basis in a normalized manner, then the initiative of citizens will have the maximum benefit.
*Based on a study by VoxCheck in cooperation with the USAID Health Care Reform Support Project.
Important information for the media, bloggers and all citizens who photograph or write about war and the army
What is categorically prohibited to be covered by the mass media during wartime:
- names of bases and subdivisions, as well as their locations
- the number of soldiers in bases and units
- the number of weapons and equipment, their condition and place of storage
- conditional marks of objects
Any information about:
- operations carried out or planned
- system of protection and defense of military units
- available military protection such as: weapons and equipment(except visible or obviously expressed)
- procedure for engaging forces (military) and facilities (weapons)
- intelligence gathering
- movement and deployment of troops (names, numbers, routes)
- military units and their tactics, methods of action
- unique operations and their execution methods
- the effectiveness of the enemy’s electronic warfare
- postponed or canceled operations
- missing or crashed aircraft, ship and search and rescue operations
- plans for the security of our troops (disinformation, camouflage, countermeasures)
- informational and psychological operations carried out or planned
- propaganda or justification of russia’s large-scale armed aggression against Ukraine.
Do not post on social media:
- consequences of hits by enemy’s missiles or projectiles or moments of their flight in the sky. By doing so you will help the enemy to adjust the fire.
- time and place of “hits” (neither in publications nor in comments)
- information about the work of the Ukrainian Air Defense Forces
- a photo showing numbers, special markings and markings on destroyed or downed enemy equipment.
- unverified information about victims or dead.