How to help volunteers during the war

Your help during the war is vital. It saves lives and brings the victory closer.

For your help to be more effective, please follow simple rules:

The best you can do now is to help financially. But donate your money only to trusted volunteer organizations and official NBU accounts.

Trust the requests for help only from the people you know personally. If you don’t know the person, check them carefully. Message them directly, ask your mutual friends about them, etc. If you cannot identify a person, better send your money to trusted accounts.

If you have a car, inform the volunteer centers about your readiness to help. Don’t rush to help on your own. Remember, if you act in a chaotic way, you hinder the military and municipal services.

If you respond to a post on social media, make sure the request for help is still relevant:

  • Learn “what”, “where”, and “how” you can help;
  • Ask for a phone number of the author to keep in touch in case there is no Internet;
  • Settle on coordination;
  • Communicate any info to the author in private messages, not publicly.

If you have already helped, inform the author immediately. Call or text them and ask to mark the task done.

Don’t share the requests from other people for no reason. Sharing it publicly, you take the responsibility to track it, coordinate the help, and notify once it’s done. Don’t share any extra info once you are not ready to take such responsibility.

If you can offer:

  • Food
  • Medicine
  • Fuel
  • Equipment
  • Accommodation
  • Logistics services

Don’t post this on social media. Instead, it’s better to contact the volunteer centers in your city to offer your help indicating “what,” “where,” and “how” you are ready to help.

If you have already posted your offer to help on social media, it’s mandatory to notify once it’s not relevant anymore. Don’t mislead those who need help.

If your relatives or acquaintances are willing to help too, help them to get organized based on what you learned from these rules.

Support each other. If people make mistakes, don’t criticize them. Better help them and calmly explain how to help effectively.

Share this guide with anyone willing to help.

Keep calm and patient. Thank everyone who help. Your work is important. We will win.

Here is the list of trusted volunteer organizations as well as their contact details and accounts:

Comeback alive

Serhiy Prytula Charity Foundation

National Bank of Ukraine